Smart Support

Connection & setup

  • How do I connect my light to the app?

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  • How can I use the app and remote control together?

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  • Which technologies do the smart lights support?

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Remote control & accessories

  • How do I connect a remote control to my light?

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  • How do I activate the pairing mode of the remote control?

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  • How do I activate the sensor pairing mode?

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  • How do I change the settings of my sensor?

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Alexa, Google & Smart Home


Problems & troubleshooting

  • The connection with the app or remote control is not working

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  • How do I reset my light or light bulb?

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Do you have any further questions?

No problem – you can reach our support team directly via our contact form. We will personally take care of your request and get back to you as soon as possible.

Go to contact form