My smart light is not working properly – what can I do?

If your light is not working properly, it is often due to the connection, power supply, or a temporary error.

Here’s how you can solve the problem

  • Check the power supply
    Make sure the light is switched on.
  • Restart the light
    Turn the light off and on again.
  • Check the connection
    Verify if your light is reachable in the app.
  • Restart the app
    Close the app and open it again.
  • Reconnect the light
    Remove the light from the app and set it up again.

Note
Many problems can be solved simply by restarting the light.

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