My smart light does not respond to the remote control – what can I do?

If your light does not respond to the remote control, it is often due to the battery, the range, or the connection between the remote control and the light.

Here is how you can solve the problem

  • Check the battery
    Insert a new battery or check if the battery is inserted correctly.
  • Check the distance
    Use the remote control near the light.
  • Turn on the light
    The light must be switched on in order to respond.
  • Pair the remote control again
    Reconnect the remote control to the light.
  • Reset the light
    If pairing does not work, reset the light and try again.

Note
The exact pairing process may vary depending on the model.

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