If the setup is not working, it is usually due to the connection or because the light is not prepared correctly.
Here is how you can solve the problem
- Restart the light
Turn the light off and on again. - Restart the setup
Start the setup process in the app from the beginning. - Check the distance
Keep your smartphone close to the light. - Check the connection
Make sure Bluetooth or Wi-Fi is enabled. - Restart the app
Close the app completely and open it again.
Note
In some cases, it helps to reset the light and set it up again.