How long does it take to process my return or claim?
Processing may currently take several business days, as all returns and requests are carefully reviewed.
Processing time
Returns are checked upon arrival at the warehouse
Processing usually takes 5–10 business days
In individual cases, it may take longer
Processing steps
Receipt of your return
Inspection of the goods
Further processing (refund or exchange)
Processing may currently take several business days, as all returns and requests are carefully reviewed.
Processing time
Returns are checked upon arrival at the warehouse
Processing usually takes 5–10 business days
In individual cases, it may take longer
Processing steps
Receipt of your return
Inspection of the goods
Further processing (refund or exchange)