How long will it take to process my complaint or return?

Processing can currently take several business days, as all returns and requests are carefully reviewed.

Processing time
• Returns are reviewed upon receipt at our warehouse.
• Processing is generally completed within 5–10 business days.
• In some cases, processing time may be extended.

Processing flow
• Receipt of your return with us
• Inspection of goods at the warehouse
• Further processing (refund or exchange)

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