We apologize for this. Please report the complaint to us as soon as possible, so we can help you quickly.
Here's how to proceed
• Please submit your complaint via our contact form .
Please send us the following photos
• damaged item
• packaging (exterior view)
• packaging (interior padding)
• shipping label
Without these images, processing may be delayed
What happens next?
We will review your complaint and you will receive a response as soon as possible.
Depending on the case
• replacement shipment
• shipping of parts
• Refund
Please keep the damaged item and packaging until the complaint is resolved.