I haven’t received my voucher – what should I do?

I have not received my voucher – what can I do?
Vouchers are usually sent by email.

How to proceed
Check your inbox
Also check your spam folder
Search for the voucher email
Verify that you used the correct email address

Possible reasons
email in spam
typo in email address
registration not fully completed

Nothing received?
Please contact us (link)

Please have ready:
your email address
registration date (if applicable)