I haven’t received my voucher – what should I do?

Vouchers are usually sent by email.

How to proceed
• Check your inbox
• Also check your spam folder
• Search for the voucher email
• Verify that you used the correct email address

Possible reasons
• email in spam
• typo in email address
• registration not fully completed

Nothing received?
Please contact us

Please have ready
• your email address
• registration date (if applicable)