How do I find the right spare part?
To offer you the correct spare part, we need some information about your light.
How to proceed
Find the item number of your light
Describe the required spare part (e.g. glass, shade, bracket)
Take a photo of the part if necessary
Contact us via the contact form (link)
Where can I find the item number?
For example:
on the rating plate of the light
in the manual
on the product packaging
in your order confirmation
What happens next?
We check availability
You will receive a response with the next steps
Important
Without the item number, clear identification is often not possible and may delay processing
To offer you the correct spare part, we need some information about your light.
How to proceed
Find the item number of your light
Describe the required spare part (e.g. glass, shade, bracket)
Take a photo of the part if necessary
Contact us via the contact form (link)
Where can I find the item number?
For example:
on the rating plate of the light
in the manual
on the product packaging
in your order confirmation
What happens next?
We check availability
You will receive a response with the next steps
Important
Without the item number, clear identification is often not possible and may delay processing