How do I find the right spare part?

To offer you the correct spare part, we need some information about your light.

How to proceed
• Find the item number of your light
• Describe the required spare part (e.g. glass, shade, bracket)
• Take a photo of the relevant part if necessary
• Contact us via the contact form

Where can I find the item number?
You can find it for example:
• on the rating plate of the light
• in the user manual
• on the product packaging
• in your order confirmation

What happens next?
• We check the availability of the spare part
• You will receive a response with the next steps

Important
Without the item number, clear identification is often not possible and may delay processing.